Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency. 
Your payment details will be stored securely and you'll be charged for each of these deliveries. 
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. 

 

Refund Policy

Each issue of The Blue Moon Society Monthly Membership is a preordered, made-to-order product and is therefore non-returnable and non-refundable once dispatched.

 

Damaged or lost items If your issue arrives damaged or doesn't arrive at all, please contact us within 14 days of the expected dispatch date.